Contact Us
ATOX Investment Platform support is provided by email and inside the app. We do not operate walk-in offices or phone lines — this helps us keep every request tied to a verified account.
Email support
- support@atoxinvestmentplatform.com
- Use the email address you registered with so we can locate your account.
In-app customer care
- Open the Customer Care section inside your dashboard after logging in.
- Best for account-specific questions tied to your user ID.
Self-service answers
- FAQ — plans, tasks, withdrawals and fees answered in detail.
- Fees & Withdrawals page — the published cost schedule.
What to include in your message
- The email address you registered with;
- Your user ID from the dashboard profile section;
- The type of request (deposit not credited, withdrawal status, plan question, technical problem);
- Transaction details — amount, date, and the bank account you paid from (for deposits) or the last four digits of your account number (for withdrawals);
- Screenshots where relevant.
We can never ask for your password. Anyone asking for it is not ATOX — report it to us immediately.
Ready to send your question?
Email support@atoxinvestmentplatform.comLooking for quick answers first? Read the FAQ.